How We Choose Top Australian Online Casinos?
We take the task of finding reputable Aussie online casinos seriously. Since real money is involved, we pay attention to all the aspects that can affect our visitors and ensure they will enjoy a safe and fair gaming experience. Below, we list all the critical factors we consider before adding an online casino to our list.
Licence & Reputation
You may not be able to play on locally licensed casino sites, but that doesn't mean you won't be able to join a trustworthy online casino. On the contrary, many reputable operators offer services in Australia.
A valid licence is the first indicator that an online casino is worth your time and money. Malta and Curacao are some of the most common jurisdictions where AUD-friendly online casinos obtain licences. Still, you should not shy away from those licensed in Kahnawake, Gibraltar or Alderney.
Another indicator that a gambling site can be your next destination is an excellent reputation. We check player feedback on various sites and use it to complete our impressions. If most players are satisfied and their ratings align with what we have seen, the casino site gets our approval and ends up on our list.
Security & Fairness
As stated above, we ensure our visitors enjoy a safe and fair gaming experience. Hence, we check security measures employed by operators, including the SSL encryption protocols they use to protect their customers' data.
As for fairness, a certification issued by independent auditors is more than welcome. At the same time, the selection of providers the operator has teamed up with tells a lot about what you can expect regarding fairness. So, at the best Aus online casinos we picked, you can expect some of the leading names in the iGaming industry, such as Pragmatic Play and NetEnt.
Interface & Mobile Gaming
Today, online casinos offer thousands of games. If they are not well-organised, it can be difficult for players to find what they are looking for. Therefore, we test the interface to check if the games are sorted into proper categories. Filters that let players narrow down search results are always a big plus.
Besides a user-friendly interface that facilitates navigation and access to the desired content, we also appreciate operators optimising their casino platform for mobile play. Playing on mobile devices should be as smooth as playing on a desktop, whether you choose to play in the browser or via an app.
Speaking of apps, few Australian online casinos offer them for Android or iOS smartphones or tablets. Yet, that should not pose a problem. Playing through the mobile browser should not cause glitches or lags as long as your internet connection is reliable.
One of the things we thoroughly inspect when testing a casino site is its game selection. The principle is simple: the more, the merrier. Modern online casinos catering to Australian players are expected to offer a full range of games, from slots and RNG table and card games to live dealer titles, crash games and other instant-win games.
The list of contributing software providers should not be neglected either. As mentioned above, reputable suppliers indicate the casino can be trusted as their games are 100% fair.
Some of the biggest names in the industry are licensed by trustworthy regulators like the Malta Gaming Authority and the UK Gambling Commission. When you see their titles at an AUD online casino, you can rest assured that it's a great gambling destination.
Banking is also one of the crucial segments, as it can make or break an online casino. So, before we add a gambling site to our list, we check whether it accepts the Australian dollar, as we don't want you to pay conversion fees. We also pick casino sites that support payment options we are familiar with and use in our everyday lives.
However, the methods of choice for offline payments, like credit and debit cards, may not be the greatest options for online banking. Hence, we appreciate it when online casinos accept methods that are convenient for online gambling, such as PayID or Neosurf. These methods let you transfer money without revealing sensitive details, which is always a good thing when transacting online.
The top Aussie casinos we recommend process payments and withdrawals quickly, so you won't have to wait too long for your funds to arrive, regardless of the direction. At the same time, they do not charge transaction fees.
Some players act hastily, choosing a casino site based on its welcome bonus. We agree that these offers can be enticing because of large amounts up for grabs, but they don't tell you the actual value of a casino bonus.
To determine whether an online casino offers bonuses and promotions worth your while, we look at the terms and conditions. The bonus policy hides the true value of any casino incentive.
The critical condition is a wagering requirement, indicating how much you must stake in real money to turn your bonus into real cash. Anything above 40x the bonus is considered too high and impossible to achieve within a reasonable time.
At the same time, we look at timeframes and expiry dates to check how much time we have to use the bonus and complete the playthrough. The longer, the better.
A maximum cashout cap and a maximum bet you can place while wagering bonus money also tell you if you should claim the offer. If they are set low, it may not be the best deal.
We rate highly those gambling sites that offer various bonuses and promotions, suitable for casual and high-rolling players. Tournaments, giveaways and loyalty schemes are also a sign that the operator does its best to keep customers engaged.
Last but not least, we test customer support to see if agents are responsive and reliable. We also use all the available communication channels to check how they work. Typically, live chat is the fastest option, where you can get your answers responded to instantly. Alternative ways to get the needed information include email and phone.
Speaking of customer support via phone, it may not be the cheapest option, given that you play at offshore casinos. Generally, they do not offer toll-free phone lines as they target an international audience. Because of that, it is recommended to stick to live chat or email.
With online casinos being accessible around the clock, we expect their customer support agents to be at our disposal anytime, day or night. So, Australian online casinos providing 24/7 customer support get additional points when we rate them.